btn4d Platform Privacy Notice

This page describes what we collect when you use btn4d and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and communicate with you about your account. Our commitment is to handle your data transparently, store it securely, and share it only with processors who help us run our platform—never to sell it to third parties or use it for purposes you have not approved.

When you access btn4d from Android via our APK app or through a browser on iOS, we collect your IP address, device type, and interaction history. We use this data to prevent fraud, improve our service, and comply with anti-money-laundering regulations. Your login credentials, payment details, and account balance are encrypted and held on secure servers.

Below we explain the categories of data we collect, how we use them, who has access, and what rights you have to view, correct, or delete your information on btn4d.

What we collect on btn4d

We collect personal data in several categories. Identity data includes your name, date of birth, national ID number, passport number, or driver's licence details—all required to verify you meet our account eligibility criteria and to comply with anti-money-laundering law. Address data comprises your home address, which we verify against utility bills, bank statements, or rental agreements dated within three months. Contact data includes your email address and phone number, which we use to send account notifications, withdrawal confirmations, and support responses.

Financial data includes bank account numbers, e-wallet IDs, and transaction history. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer to our e-wallet, mobile banking, local payment, or online payment virtual accounts, we record the amount, timestamp, and reference number. We also record every withdrawal request, including the destination account, amount, and processing status. Device and usage data includes your IP address, browser type, operating system, and interaction patterns—which games you play, when you log in, which markets you view. We do not track your physical location unless you explicitly grant location permission on your phone.

Transaction data captures every bet you place, every spin outcome, and every hand you play on btn4d live-dealer tables. We retain this data indefinitely to settle disputes, comply with audit requests, and detect patterns that might indicate fraud or problem gambling.

KYC data

We collect your full legal name, ID number, and proof of address to comply with anti-money-laundering regulations and verify you are who you claim to be.

Payment data

We record every deposit and withdrawal, including amounts, timestamps, and payment method used, to track account funding and comply with tax reporting.

Activity data

We log your login times, game selections, bet amounts, and session duration to improve service and detect suspicious patterns.

How we use your data on btn4d

We use identity and address data to verify your account eligibility and comply with anti-money-laundering law. We do not share this data externally unless required by law enforcement or financial regulators. We use contact data—your email and phone—to send you account notifications (login alerts, withdrawal confirmations, bonus announcements) and support replies. You can manage notification preferences in your account settings on btn4d.

We use financial data to process deposits and withdrawals, reconcile transactions, and generate tax reports. Payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, and our bank partners) receive only the minimum data needed to complete each transaction. We use device and usage data to detect fraud, prevent account takeovers, and improve our app and website performance. We do not sell this data to advertisers or other third parties.

We use transaction data to settle disputes, audit account activity, and comply with regulatory audits from Indonesian financial authorities. If you request a payout review or dispute a bet result, we pull the full transaction record to verify the outcome.

Third-party processors and data sharing

We share your data with processors who help us operate btn4d. These include: payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking), who receive your account details and transaction amounts to complete deposits and withdrawals; cloud infrastructure providers (hosting our servers, which may sit outside Indonesia); customer-support platforms (storing your email and chat history); and anti-fraud services that analyse your account activity to detect suspicious patterns.

All processors sign data-protection agreements committing them to protect your information and use it only for the purposes we specify. We do not sell your data to marketing firms, and we do not permit processors to use your information for their own business purposes. If a processor is breached or misuses your data, we are liable for your damages.

We may disclose your data if required by Indonesian law—for example, to comply with a court order, tax authority request, or financial regulator investigation. We will notify you of such disclosure unless legally prohibited from doing so.

Your rights regarding data on btn4d

You have the right to access all data we hold about you. Log into your btn4d account and navigate to Account Settings to view your profile, transaction history, and recent login activity. You can download a full copy of your data by requesting it from our support team; we will provide it within 14 days.

You have the right to correct inaccurate data. If your address or phone number is wrong, update it directly in your account settings. If you believe your identity data (name, ID number) is incorrect, contact our support team with proof of correction (e.g., updated ID document).

You have the right to object to automated decision-making (e.g., algorithmic fraud detection). If you believe btn4d's system has incorrectly flagged your account as high-risk, contact our support team with details. A human reviewer will assess your case.

Cookies and tracking on btn4d

We use cookies to store your login session, remember your preferences (e.g., game filter selections, notification settings), and measure how you interact with our platform. Essential cookies are required for btn4d to function (e.g., your session token); we set these automatically when you log in. You cannot disable essential cookies without losing login functionality.

We use analytics cookies (via Google Analytics) to understand which games are popular, which device types are most common, and where players access btn4d from (Jakarta, Surabaya, Bandung, Medan, etc.). Analytics cookies are anonymised—they do not include your name or account number. You can disable analytics cookies in your browser settings without affecting btn4d functionality.

We do not use advertising or retargeting cookies. Our platform does not integrate with Facebook Pixel, Google Ads, or similar tracking networks. We do not build profiles for marketing purposes.

Security and encryption on btn4d

We encrypt all data in transit using TLS 1.2 or higher, meaning your login credentials, payment details, and account balance are encrypted as they travel between your device and our servers. We encrypt sensitive data at rest (stored on disk) using AES-256 encryption. We do not store plaintext passwords; instead, we hash them using bcrypt with a unique salt per account.

Our servers sit behind firewalls and intrusion-detection systems. We monitor access logs 24/7 for suspicious activity. We conduct annual security audits and penetration tests to identify vulnerabilities before attackers can exploit them. If we discover a data breach, we notify affected users and relevant authorities within 72 hours, as required by Indonesian law.

You are responsible for keeping your btn4d login credentials confidential. We recommend enabling two-factor authentication (available in your account settings) to add an extra security layer. Never share your password with anyone, including btn4d support staff.

Contact our privacy team

If you have questions about how we handle your data, how to exercise your rights, or if you wish to report a privacy concern, contact our support team via email or in-app chat. We respond to privacy inquiries within 14 days. Our support team can help you access your data, request corrections, or escalate a complaint to our Data Protection Officer if necessary.

This privacy notice is current as of its publication date. We may update it to reflect new regulations, platform features, or operational practices. We will notify you of material changes via email or in-app notification and give you 30 days to review the updated policy before it takes effect. Your continued use of btn4d after the effective date constitutes acceptance of the updated privacy notice.

Summary and key commitments

We at btn4d collect personal data only to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. We encrypt all sensitive data, store it securely, and share it only with processors who help operate our platform. We never sell your data to third parties, and we respect your rights to access, correct, and delete your information—subject to legal constraints that require us to retain KYC documents and transaction records for seven years.

Your trust is essential to btn4d. We are committed to handling your data with care, being transparent about our practices, and responding promptly to your privacy concerns. If you have questions about how we collect, use, or protect your data, our support team is ready to help. Our services are available only in jurisdictions where local law permits; users are responsible for verifying that access complies with their own region's applicable law.

For more information, visit our terms and conditions or contact us via our help centre.